Careers

Job opportunities

QUALIFICATIONS:

College degree holder of any course
Minimum 1-year experience in Call Center Operations
Completion of Program Trainer Certification (when applicable)
Training or presentation experience
Coaching experience required
Computer proficient, with experience using Microsoft platform applications; moderate typing speed and accuracy
Proficient in written/oral communication in the language required by client-customer
Coaching and feedback fundamentals
Effective presentation and interpersonal skills
Intermediate analytical skills
Basic knowledge on Call Center Fundamentals
Proven ability to handle stress well and work under pressure
Exudes team-player-related characteristics
Willing to work on shifts/graveyard hours

QUALIFICATIONS:

Should have 1 year Supervisory experience in a Call Center
Should have strong leadership skills
Graduate of a 4 year course
Computer-literate
Self-disciplined and self-motivated
Average English Communication Skills
Must be flexible in terms of work attitude and schedule; must have a good attendance record
Proven ability to consistently perform in a fast-paced and high pressured environment with minimal supervision,Team Leader (Technical Trouble Shooting Account)

QUALIFICATIONS:

Should have 2 years experience in a call center. 1 year experience should include supervisory/adhoc TL role (experience should be in a tech support campaign)
Should have strong leadership skills
Graduate of a 4 year course (IT Related course is an advantage)
Computer-literate
Self-disciplined and self-motivated
Average English Communication Skills
Must be flexible in terms of work attitude and schedule; must have a good attendance record
Proven ability to consistently perform in a fast-paced and high pressured environment with minimal supervision